Frequently Asked Questions
We try to answer the most frequently asked questions on this page. If you don't find the reply to your question here, you can contact us on our info@software-bay.com e-mail address.
Where can I register/log in to order?
Ordering the product does not require pre-registration. To order a product, simply click on the button entitled 'buy now' beside the product's description.
The quoted prices appear in which currency?
All our prices have been determined in US dollars.
What payment methods are available?
Currently the following payment methods are available at our partners:
- Major Credit and Debit Card (Visa, MasterCard, AmEx, Discover, Eurocard, etc.)
- PayPal
- Bank/Wire Transfer with Invoice
- Check and Purchase Order
- Fax Order
Is it possible to download the purchased product on one computer and install it onto another?
Yes. Use your computer with the fastest Internet connection for download, then take your purchased and downloaded product to the computer you'd like to use it on, using even a USB flash device.
Is the purchased software the newest version available?
Naturally, our clients can buy the newest version available at the time of all our products. Concerning the subsequent updates, the software creators and publishers can give precise information.
What is the average download time of a purchased software?
Download speed is influenced by many factors. The most significant is the size of the file to download, which can range from a few kilobytes to several hundred megabytes. The second most important factor is the Internet connection's speed. The average download time of the software we distribute is 1 minute (15 MB file, 2Mbps connection.
Does Software Bay give support for X product?
The updates and other support for software products purchased through the Software Bay site are ensured by the publisher of the given software, in accordance with the terms of the license.
Which language is X software available in?
If there is no special indication of supported languages in the software's description, then the given software is available in English.
